I7malaysia Terms and Conditions – Guide
Use of Our Platform

Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and i7malaysia ("Platform", "We", "Company"). This document takes effect as soon as you access our website at i7malaysia.app or using our official mobile app.

We reserve the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon being posted on the platform. It is your responsibility to review this document periodically. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

User Eligibility

To use i7malaysia services, you must meet the following requirements:

• At least 18 years or the minimum legal age stipulated by the laws in your jurisdiction, whichever is higher.
• An individual with the legal capacity to enter into a binding agreement.
• Not a national or resident prohibited from using online gaming services under your local laws.
• Not currently listed on an active self-exclusion register with any recognised gaming authority.

Registration & Account Management

Each user is only permitted to hold one active account at i7malaysia. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts along with forfeiture of any remaining balances.

Upon registration, you agree to:

• Providing accurate, complete, and up-to-date personal information, including your full name, identification number, email address, and valid phone number.
• Keeping your account password confidential. i7malaysia will not be held responsible for any losses resulting from your failure to safeguard your login credentials.
• Notifying us immediately if you suspect unauthorised access to your account through our available customer support channels.
• Completing the Know Your Customer (KYC) process when requested, including submitting valid identification documents.

I7malaysia reserves the right to suspend or terminate the account of any user suspected of fraud, system manipulation, or any activity that violates these Terms and Conditions.

Deposits, Withdrawals & Financial Transactions

I7malaysia supports a variety of payment methods popular in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay and Boost. All financial transactions are processed through secure channels protected by 256-bit SSL encryption.

The terms relating to financial transactions are as follows:

• Deposit: Minimum and maximum deposit limits are subject to your chosen payment method and account level. Deposits are typically processed instantly.
• Withdrawal: Withdrawal requests will be processed within 24 business hours. First-time withdrawals or withdrawals exceeding certain limits may require additional KYC verification.
• Withdrawal Method: Funds may only be withdrawn via the same method used for your deposit or to a verified bank account registered in your name.
• Currency: All transactions are conducted in Malaysian Ringgit (MYR).

Bonuses, Promotions & Wagering Requirements

All bonuses and promotions offered by i7malaysia are subject to specific wagering requirements. It is your responsibility to read and understand the specific terms of each promotion before claiming it.

• Welcome Bonus: Available to new members only upon registration and first deposit. Each user is eligible to claim the welcome bonus once only.
• Wagering Requirements: Bonuses cannot be withdrawn directly. The bonus amount must be wagered a specified number of times (depending on the promotion) before becoming eligible for withdrawal.
• Validity Period: Each bonus has a validity period. Unused bonuses will expire automatically once the specified period has elapsed.
• Bonus Abuse: Any attempt to abuse the bonus system — including creating multiple accounts to claim bonuses — will result in bonus cancellation and account closure.
• Regular Promotions: i7malaysia offers daily, weekly, and monthly promotions. The terms for each promotion will be clearly stated on the respective promotions page.

Game Rules & User Conduct

I7malaysia offers a wide range of game categories including video slots, Live Casino, Sports Betting and Bingo. Each category has its own rules displayed within the platform. Users are responsible for understanding the rules before playing.

The following conduct is strictly prohibited on the i7malaysia platform:

• Using automation software, bots, or any tools designed to exploit the gaming system.
• Collusion between players to manipulate game outcomes, particularly in live table games.
• Any form of money laundering through our platform.
• Exploiting platform features to gain an unfair advantage over other players.
• Harassing, threatening, or using abusive language towards our live dealers or support staff.

Responsible Gaming

I7malaysia is committed to responsible gaming principles. We believe gaming should be a fun source of entertainment, not a burden. We provide the following personal control tools for all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Session Time Limit: Limit your gaming session duration to prevent excessive play.
• Self-Exclusion: Option to exclude yourself from the platform for a set period or permanently.
• Loss Limit: Set the maximum loss amount you are willing to bear within a given period.

If you or someone you know shows signs of problem gambling, please visit the Responsible Gaming ours for more information and available support resources.

Privacy & Data Protection

I7malaysia takes the protection of your personal data seriously. All information you provide during registration and use of the platform is stored securely using high-level encryption and will not be shared with third parties without your consent, except where required by law.

The collection and processing of your personal data is carried out in accordance with Privacy Policy ours, which forms part of these Terms and Conditions. By using our platform, you agree to the data collection and usage practices as described in that Privacy Policy.

Liability Limits & Disclaimer

I7malaysia provides the platform on an "as-is" basis and makes no warranties, express or implied, regarding the continuous availability, accuracy, or suitability of the platform for any particular purpose.

To the extent permitted by applicable law, i7malaysia shall not be liable for:

• Any financial losses incurred as a result of gaming activity on our platform.
• Service disruptions caused by system maintenance, technical issues, or circumstances beyond our control.
• Losses arising from unauthorized access to your account due to your failure to safeguard your login credentials.
• Any indirect, consequential, or incidental losses arising from the use of the platform.

Governing Laws & Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the applicable laws of the jurisdiction in which i7malaysia operates. Any dispute arising from or relating to these Terms and Conditions shall first be resolved through good-faith negotiation.

If resolution through negotiation is not achieved within 30 days, the dispute shall be referred to binding arbitration in accordance with the established arbitration rules. The arbitration decision is final and binding on both parties.

For any enquiries regarding these Terms and Conditions, please contact our support team via live chat available 24 hours a day, 7 days a week, or by email at [email protected].